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First, choose the round that interests you: this will determine the day of your visit to the Rolex Paris Masters, as a different round takes place each day.
Once you have selected your product, start building your package:
- Choose the number of travelers
- Then select the court that interests you: choose the desired session (Day and/or Night Session)
- Select the seating category to reserve your official tickets for the Rolex Paris Masters
To complete your package, you will be asked to select your accommodation. Rolex Paris Masters Travel offers various hotel categories, from 2 to 5 stars, to meet everyone's expectations.
Please note: The hotel night follows the day of your match ticket, and if you choose two nights, the second night will be the day after your first match ticket. Please contact us after your order if any changes need to be made (subject to availability).
Carefully selected sightseeing options are also available, so don’t hesitate to discover Paris from a new perspective!
A Rolex Paris Masters gift is also included with every package purchase and will be given to you directly at Plenitude Arena.
The Rolex Paris Masters offers spectators the chance to attend matches in two sessions:
Please check the provisional schedule for further details : https://www.rolexparismasters.com/en/programme-previsionnel
If you wish to purchase tickets only, you will need to visit the official ticketing website.
Christmas sales are from Wednesday December 10th for Day + Night pass and multi-day packages!
Opening dates for single tickets is scheduled on July 1st.
We offer packages that include tickets for the Center Court. With this ticket, you will automatically have access to the three outside courts as well.
You can choose between two tickets categories : CAT GOLD or CAT 2.
Purchasing a package for the Center Court automatically grants you access to the three outside courts on the day of your match ticket.
For the Day Session:
For the Night Session:
Children under 4 years old can enter the stadium for free. However, this does not entitle them to a seat, they must sit on the lap of their accompanying. A bracelet will be given to them at the entrance.
For children aged 4 and over, the full rate applies.
Please note that strollers are not allowed in the stadium.
You cannot choose your exact seat when you order. You purchase a seat category, and it is automatically assigned from the rows reserved for our Rolex Paris Masters Travel customers.
You can purchase a standard seat in your package and inform us of your condition after you have placed your order. We will then make the PMR request and give you your Rolex Paris Masters access voucher at the reception desk.
A PMR zone is available on every court and for every category purchased.
You will receive your match ticket about one week before your coming to the Rolex Paris Masters via email.
No, all exits are permanent at Plenitude Arena.
To best meet your needs, Rolex Paris Masters Travel offers a selection of hotels ranging from 2 to 5 stars, all sourced from the ALL Accor Group.
All accommodations included in our packages are high-quality and located within a maximum distance of 30 minutes from Paris La Défense Arena.
Our 2-star hotel: Ibis Budget Nanterre La Défense
Our 3-star hotel: MAMA Shelter Paris La Défense
Our 4-star hotels:
Our 5-star hotels:
For all the available categories, you can choose your room type: single room (1 person), double room (1 bed for 2 people), or twin room (2 single beds for 2 people), for a duration of one or two nights starting from the night of your first match ticket.
To add extra nights, you can contact us by email after placing your order at: serviceclient@travel.rolexparismasters.com
Of course! With your Rolex Paris Masters Travel booking, you can accumulate Rewards points for your stay. Simply send us your membership number via email.
Please note that stays at the 2-star Ibis Budget hotel are not eligible for points accumulation.
For your stay at Paris, take advantage of different options:
Ticketing options
You have the possibility to complete your package by choosing the Night session if you took a Day Session ticket and/or you also have the possibility to book one or more sessions for the following date.
Tourist Options
In order to enhance your package, you have the possibility of adding various tourist options during your stay in Paris: visits, lunch in a typical place, gourmet dinner ...
Transport Options
We offer shared return-transfers from Paris La Défense Arena to your hotel, but also adapted transport (train, flight, boat, etc.) from your departure city, at the best value for money, to Paris.
If you also want to book your return transfer from the train station/airport to your hotel in Paris, Rolex Paris Masters Travel also suggests that you include it in your package in order to travel with complete peace of mind.
The Rolex Paris Masters Travel team is on hand all year round to help you prepare for your trip, and also on site at Paris La Défense Arena to accompany you during your stay.
In order to make the most of your stay in Paris, during your visit to the Rolex Paris Masters, you have the possibility of adding different tourist options:
Lunch or dinner in Paris:
A brasserie lunch in a typical restaurant in Paris. Your meal includes a 3-course menu, wine, water and a coffee in a well-known Parisian brasserie: Brasserie Au Chien qui Fume or Le Pied de Cochon are restaurants that are offered to you ((booking subject to availability, similar restaurants may be offered in the event of unavailability).
Dinner at the Joy, located at the crossroads of the Champs-Elysées and nestled on the second floor of the Fouquet's, Restaurant Joy offers a menu of refined, modern dishes.It includes: 3-course menu, glass of wine, water and coffee and a valet parking service.
A Bustronome Dinner on board of a double-decker bus in Paris, in which you will taste a gourmet menu from the Chef, while you will enjoy the Parisian view of the most emblematic monuments of the capital! Your meal includes a 3 courses menu, wines, water and a coffee.
Visit of an emblematic monument of Paris:
The Arc de Triomphe: star of the Champs-Elysées, you cannot go through this artery without making a detour.
The Louvre Museum: a little history is essential, a visit to Paris without going to say hello to the Mona Lisa? Get your ticket quickly to be able to visit the Louvre and its pyramid.
If one person of your group is under 26, the entrance is free for him. Don't add the option in your basket and ask directly to our team to book the museum for you!
Closing day : Tuesday
Château de Versailles: during your visit, you will see the splendid hall of mirrors throughout the residence of the French monarchy.
If one person of your group is under 26 (18 for people outside EU), the entrance is free for him. Don't add the option in your basket and ask directly to our team to book the visit for you!
Closing day : Monday
Once you have purchased your activity, restaurant or transport online as part of your package, we will contact you by email to confirm your preferred dates and times.
You will then find all the details of your activity in your dedicated travel app, which will be sent to you a week before your stay.
Of course, we can organize your trip from Belgium, the Netherlands, Germany or the UK by train, with the Eurostar option available directly online at the time of purchase.
For any other departure point, you can contact us to organize it together: plane, train, transfers, we offer you a 100% tailor-made trip from your home!
If you wish to purchase tickets only, you will need to visit the official ticketing website.
Christmas sales are from Wednesday December 10th for Day + Night pass and multi-day packages!
Opening dates for single tickets haven't been communicated yet.
You can buy a package to attend the Rolex Paris Masters directly on our online site. You must first select the date you are interested in, and then select your options: number of participants, hotel category, type of room, match ticket category, ticketing options for the Night Session and/or the next day, tourist and transport options.
Once your stay has been personalized, add your product to the cart and follow the usual procedure for online sales. *Payment is only by credit card.
Our cancellation policy is 100% non-cancellable and non-refundable.
In order to cancel your order and be eligible for a refund, you must take out travel insurance at the time of purchase. You will need to justify a serious reason in order to request a refund of your order from the insurance company. Charges may be applied.
As each cancellation request is treated on a case-by-case basis, please contact our team if necessary.
If you are unable to attend Roland-Garros and are not covered by insurance, you can give your package to a relative. Simply send us the new participant details by email to serviceclient@travel.rolandgarros.com
In accordance with article L.221-28 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation, transport, catering and leisure services provided for specific periods or dates and ordered.
If you wish to protect yourself from an unexpected event, several insurance policies are available and offer you different coverage in the event of cancellation on your part.
You can subscribe to an insurance directly in your cart, before validating your order.
You will not be able to pay by bank transfer on our online site. If you do not have a credit card, you can contact our customer service so that we can send you a quote.
For any group request, please contact our customer service directly to get a personalized quote.
No, no VAT recovery is possible on our packages.
When a product is announced as “sold out” on the website, it means that sales are closed online. It will therefore be necessary to contact us directly by email or telephone in order to obtain the latest availability on this date. If a ticket option isn’t clickable, it also means it is out of stock. Stocks can be replenished within 24 hours depending on availabilities, if it’s not, it means we won’t sell any more tickets online, you can therefore contact us to be added to a waiting list for the day and category you want.
Plenitude Arena is accessible by car and has 15,000 parking spaces available nearby:
Plenitude Arena has an exceptional public transportation network in the Parisian La Défense district, providing spectators with quick and secure access to the venue.
The RATP and SNCF ensure fast and safe access to the arena. A wide, pedestrian-only path will then lead you to the venue.
Here is the list of all transportation options that are available to reach Plenitude Arena.
And coming soon: RER E, TGV, and Metro Line 15!
Absolutely, this option is directly available when purchasing your package online. However, if you missed this option, it is never too late to contact us so that we can organize this for you!
Paris La Défense Arena welcomes people with disabilities and reduced mobility granting easy access to attend events under the best conditions.
There are reserved spaces in the venue for wheelchair users and their companions, accessible through a dedicated entrance. In addition, we provide a facilitated access to seats in the grand stands for other types of disabilities.
Adapted and priority restrooms (for both men and women) are available on each floor, located near the doors. Lowered payment terminals have been installed at each bar (operational upon request). And finally, dedicated parking spaces in the venue’s basement are reserved for people with disabilities.
Unless in special cases, PRM/PWD access is at Entrance 38, in the purple sector. Feel free to contact the reception staff upon your arrival. A team from the our first-aid rescuers will assist you to your seat.
Bags less than 10L are accepted in the venue.
The deposit facility is in the Hall of the Plenitude Arena, on the left of the main stairs.
Bags larger than 10L will be left in a locker close to the check-in area on the forecourt.
Bags over 50L are not accepted in the locker room.
Please note that suitcases are not allowed on the premises.
Deposit facilities are available to collect forbidden objects that aren't allowed inside the venue (see list of forbidden objects below). These objects will be automatically attributed a ticket by security staff, who will issue the owner with a ticket stub.
You will be able to reclaim your objects upon leaving the stadium up until 15 minutes after the end of the final match of the day.
Pre-screening points will be set up around the venue, and security checks at the doors will be reinforced and maintained even after the event has begun.
Come to the stadium with your ticket and proof of identity. Your ticket will be sent by our team a week before your coming by email.
After the security checkpoints, the barcode on your ticket will be scanned.
Finally, collect your bracelet, which will give you access to the courts. Remember to keep it with you until you definitely leave the Arena!
Once your order has been completed online, you will receive an automatic email to acknowledge receipt of it. You will then be contacted within 48 hours (excluding weekends) by our team to validate your order and find out about the progress of your stay.
Once the order has been validated on our site, you will find its details by logging into the “My account” section, then “My orders”.
Please note that for any order placed directly with our teams (by phone or email), it will not be visible on your online account. The invoice received by email serves as an order confirmation.
Find your invoice in your “My Account” area, in the order details section, click on “Invoice”.
Our packs are 100% non-cancellable and non-refundable.
If you have taken out travel insurance when purchasing your pack, the insurance company will handle any claims and reimbursements.
In the event of cancellation or interruption of your trip, do not take any steps on your own, as the guarantee will not be applied.
The procedure is as follows: contact us to receive any useful links and your file reference, then open your claims file with the insurer.
Tickets are nominative. In order to receive information of participants, we have sent you a form by email following your order. You must return it to us as soon as possible so that the necessary steps can be taken with the ticket office and the hotel.
You will receive your match ticket about one week before your coming via email.
The night included in your package comes on the day of your match ticket. If you took two nights, they will occur from the day of your first match ticket. If you prefer to have the hotel accomodation the day before your visit to the Rolex Paris Masters, you can contact our customer service so that we can organize this for you to the address: serviceclient@travel.rolexparismasters.com
You have chosen your hotel directly when you placed your order. It will be impossible to change it after ordering.
Absolutely, we can program a totally tailor-made stay for you, please contact our customer service directly to the following address: serviceclient@travel.rolexparismasters.com
Of course, we can organize your trip from London and Brussels by train with the options Eurostar and Thalys available directly online when you purchase. For any other place of departure, you can contact our customer service to organize this together: flights, trains, transfers, we offer you a 100% customized stay.
Aware of the importance of CSR, we are digitizing all travel documents using our mobile application, which also enriches the customer experience.
We provide you with the application for a total personalization of the stay.
Our travel app is specially designed for your use which will allow you to consult your program, the details of your hotel, access, your reservations, places to visit, points of interest and much more!
You will receive the link to download the app and your login details one week before your visit.
