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SPECIAL CONDITIONS OF SALE AND USE OF THE ROLEX PARIS MASTERS TRAVEL WEBSITE
The services offered on the https://travel.rolexparismasters.com/ website (“ the Site”) are developed and offered for sale by MYCOMM, the licensee of the ROLEX PARIS MASTERS TRAVEL brand, for the sole purpose of selling the services offered on the Site.
The Site is published by MYCOMM, a limited liability company with capital of €13,160, registered with the Créteil Trade and Companies Register under number B 510 368 400 and with the Register of Travel and Holiday Operators under number IM094100035, whose registered office is located at 40 avenue Raspail 94250 GENTILLY, operating the ROLEX PARIS MASTERS TRAVEL brand and represented by its Manager Mr. Grégory SEVAULT (“ RPM TRAVEL ”).
MYCOMM's professional civil liability is insured by HISCOX, 12, quai des Queyries - CS 41177 - 33072 Bordeaux, contract no. HA RCP0085051 in the amount of €1,500,000 per claim and per insurance year.
The financial guarantee to secure the funds received, in accordance with articles L.211-18 and R. 211-26 to R. 211-34 of the French Tourism Code, is provided by APST, 15 Avenue Carnot 75017 Paris, contract no. I094100035.
PREAMBLE
The Site contains offers (“the Offers‘) of packages combining exclusive ticketing for access to a tennis court hosting the Rolex Paris Masters Tournament and various services provided by RPM TRAVEL's Partners (’the Partners‘) including accommodation, transport, gifts and receptive activities in Paris (’ Packages’) and enables individuals, groups, works councils or companies to make reservations according to standard or VIP procedures, for a specific date or period (the “Customer”).
The present special terms and conditions of sale and use (“ STCs ‘) apply to all use of the Site and to all Package reservations made by Customers via the Site or by telephone, managed by a team of dedicated advisors accessible on the number indicated on the Site (’Order”).
The following Special Terms and Conditions of Sale and Charter define the conditions for the purchase of tourist services by e-mail or telephone, as well as the conditions of access and use of the Sites by Users and Visitors.
They are brought to the Customer's attention prior to any commitment on his part, and complete the prior information referred to in article R.211-4 of the French Tourism Code, in addition to the descriptive sheets for the Services and, in certain cases, the special payment and cancellation conditions specific to certain products and services. In the latter case, the specific conditions indicated on the product description will take precedence over the general text of these Special Conditions of Sale.
The prior information provided for in article R. 211-4 of the French Tourism Code may be modified after publication on the Site or communication to the Customer, in particular with regard to the main characteristics of the travel services (in particular the conditions of transport and the course of the stay and accommodation), the price, the terms of payment, the minimum number of people required for the trip, and the conditions of cancellation by the Customer, in accordance with articles R. 211-5 and L. 211-9 of the French Tourism Code. The Customer will be informed of these conditions in a clear, comprehensible and apparent manner prior to the conclusion of the travel contract.
By validating his/her Order, the Customer expressly acknowledges having read the present STCs, which can be downloaded or printed via a dedicated link, as well as the more specific descriptions of the Offers chosen. Failure by the Customer to accept all or part of the STCs will result in his or her renunciation of any use or benefit of the Offers on the Site.
The present STCs are up to date as soon as they are published online or communicated to the Customer, and cancel and replace any previous version.
By confirming their Order, Customers acknowledge that they have read and understood the STCs and agree to be bound by them. The STCs take precedence over all other contractual documents issued by customers.
Any other service acquired by the customer without the intervention of RPM TRAVEL or the site from a partner or any other service provider shall not be governed by the STCs and shall not be the responsibility of RPM TRAVEL.
No right of withdrawal
In accordance with articles L. 221-28-12°, L. 221-2-5° and 9° of the French Consumer Code, the right of withdrawal does not apply to accommodation, transport, catering and leisure services provided for specific periods or dates and ordered on the Site or by telephone. (with the exception of specific insurance policies, see the Insurance section).
I. BOOKING AND ORDERING
1. In accordance with the provisions of article 1369-8 of the French Civil Code, the Customer accepts the use of electronic media as a means of concluding a contract for the purchase of services. The Customer may place an Order via the Site or by telephone on 01 84 76 22 32. The Order will only be final after full payment, acceptance of the STCs and confirmation by RPM TRAVEL.
2. In order to place an Order, the Customer must be a physical person of legal age (or failing this, must place the Order with his/her legal representatives) and be legally capable of entering into a contract.
3. The Customer selects and reserves the desired Packages, subject to availability, as Offers are managed in real time. In the event of any difficulty whatsoever concerning an Offer selected by the Customer, RPM TRAVEL will propose an alternative solution within forty-eight (48) hours or, failing this, refund the amount paid.
4. At the time of the Order (via the website or by telephone on the number indicated on the website), customers are systematically offered cancellation insurance. For details of the cover offered, Customers may consult the document available on the Site entitled “Cancellation Insurance”.
5. All reservation requests must be accompanied by payment of 100% of the total cost of the holiday, including all taxes, any options, insurance premiums and administrative costs, and the full price of the ticket, to be paid to RPM TRAVEL.
6. RPM TRAVEL will send an e-mail to the address provided by the customer acknowledging receipt of the reservation request.
7. Once the Order has been validated and paid for, RPM TRAVEL shall send the Customer an e-mail containing the download link for the Have a Good Trip application, including dematerialized vouchers (” Exchange Voucher ”) and all the documents required for the successful completion of the trip. The Exchange Voucher includes the contact details of the Partners.
8. By validating an Order, the Customer submits to RPM TRAVEL an offer to enter into a contract which RPM TRAVEL reserves the right to refuse, cancel and terminate at any time if circumstances make it legitimate to do so, in particular in the event of violation of the contents of the STCs or attempted fraud.
9. The Order shall only be valid once RPM TRAVEL has sent the Customer a confirmation e-mail or letter.
II. PRICE AND PAYMENT
1. Price description
The total price of the Package is that shown on the order confirmation sent by RPM TRAVEL. It is expressed in Euros and includes VAT for Packages.
Contract prices have been calculated on the basis of exchange rates, airfares and ground services known at the time of booking confirmation.
Prices are indivisible, and any renunciation of services included in the contract, or any interruption of Packages caused by the Customer (even in the event of hospitalization or early repatriation), will not give rise to reimbursement, except in the case of specific insurance.
2. Under no circumstances shall the prices published when an Order is placed be binding on RPM TRAVEL for future Orders. Prices may be modified at any time by RPM TRAVEL, without prior notice, except for orders in progress, which shall remain at the price displayed when the order was placed.
3. A processing fee, the amount of which is specified in the quotation before the Order is validated, shall apply per Booking and for all Orders, unless otherwise specified on the website or unless an exceptional discount is granted. RPM TRAVEL does not charge booking fees.
4. Tourist taxes are not included in the price of the Stays and must be paid, where applicable, by the Customer on site. Their amount varies according to the number of persons accompanying the Customer and the number of nights of the stay. The Customer declares that he/she has been informed that these taxes are due and undertakes to pay them at the start of the stay or at check-out.
5. Any offers and promotions apply to new Orders and cannot be applied to Orders already validated and paid for in full or in part by the Customer.
6. Payment by credit card
Carte Bleue Nationale, VISA, EuroCard/MasterCard, American Express
In accordance with article L.132.2 of the French Monetary and Financial Code, the commitment to pay given by means of a payment card is irrevocable. This payment may only be stopped in the event of loss, theft or fraudulent use of the card. Cancellation for any other reason or as a right of withdrawal constitutes credit card fraud. The full amount of the order is debited from the customer's credit card when the reservation is confirmed.
RPM TRAVEL provides its customers with a modern and secure credit card payment system.
RPM TRAVEL ensures that the collection, storage and use of data comply with the law on the protection of personal data. This data is only used to finalize the customer's travel contract (payment, any refunds, expenses) and is encrypted by RPM TRAVEL's secure server.
The customer accepts that his/her bank details may be used by RPM TRAVEL to process payment for Orders.
RPM TRAVEL shall never ask the customer to send full credit card details by e-mail, fax, post or any other non-secure communication channel. Should the Customer receive such a request, he shall ignore it and immediately inform RPM TRAVEL.
However, in order to verify identity and prevent fraud, the customer may be asked to send his credit card details (by e-mail, fax or post), part of which must be replaced by Xs, together with a copy of his identity document.
RPM TRAVEL declines all responsibility for damages resulting from the sending of credit card data, for which no request has been made.
7. Bank transfer
Subject to RPM TRAVEL's agreement, the Customer may make a bank transfer exclusively in Euros, after providing the company's bank details.
The transfer must be confirmed by the issuing bank, to be sent by the Customer to the accounting department by e-mail, the details of which will be given when the Order is confirmed. This confirmation of transfer must mention the surname, first name and order number. The Order will be considered validated after confirmation of the transfer of the corresponding funds (deposit or total amount).
Please note: the cost of the transfer will be borne by the Customer.
8. Rejection fees
The Customer is hereby informed that any bank charges for rejection or any other bank transaction will be borne by the Customer.
9. Refunds
Any refund will be made using the same method of payment as that used for payment by the Customer.
The refund may be reduced by the contractual cancellation fee.
Certain air tickets are non-refundable upon purchase by the Customer.
In the event of non-use of the air ticket for any reason whatsoever, mandatory airport taxes are refundable to the Customer upon request, free of charge for online requests and with a fee corresponding to a maximum of 20% of the amount refunded for all offline requests.
III. PRICE REVISION
1. The prices published by RPM TRAVEL are based on the following economic conditions:
· Cost of transport, linked in particular to the cost of fuel or other energies.
International transport is paid for in euros with our airline service providers.
· Taxes and fees relating to services included in the contract, such as tourist, landing or embarkation and disembarkation taxes at ports and airports.
· Exchange rates relevant to the contract.
The economic data retained will be reported on the Order confirmation :
2. Price changes
In accordance with articles L. 211-12 and R.211-8 of the French Tourism Code, RPM TRAVEL reserves the right to modify the prices of its services, both upwards and downwards, within the legal limits and according to the following terms and conditions:
▪ Currency fluctuations.
Should currency fluctuations affect the total price of the trip by more than 8%, this impact will be fully reflected in the price (both upwards and downwards).
Of course, this currency fluctuation will only be assessed on services invoiced in foreign currency to RPM TRAVEL and which may represent, depending on the trip, 30 to 70% of the total price.
▪ Variation in transportation costs resulting from the cost of fuel or other energy sources,
▪ Variation in taxes and fees on travel services included in the contract (tourist taxes, landing or embarkation and disembarkation taxes at ports or airports). Any variation will be fully reflected in the selling price of the trip.
3. Consequences.
In the event of an increase in the sale price, regardless of its size, the information will be sent to the Customer in a clear and comprehensible manner, with supporting documents and the calculation, on a durable medium, no later than 20 days before the start of the trip or stay.
In accordance with article R. 211-9 of the Code, when the increase in the amount of the package is at least 8%, RPM TRAVEL will inform the Customer in a clear, comprehensible and visible manner on a durable medium of the increase, of the reasonable deadline for expressing acceptance or refusal with cancellation of the contract and reimbursement without charge within 14 days, and of the consequences of failure to respond (application of cancellation charges).
IV. ASSIGNMENT OF CONTRACT
When the Contract concerns a stay or a tour, combined or self-tour, the Customer may assign it to a third party.
The Customer must inform RPM TRAVEL of the transfer of the Contract by any means allowing acknowledgement of receipt, no later than 7 days before the start date of the trip, indicating precisely the name and address of the transferee and the participant in the trip, and proving that the latter meets the same conditions as the Customer for the stay or trip.
The transferor or the transferee will be jointly and severally liable for payment of any balance of the price, as well as for any additional costs incurred by the transfer, and will be required to pay the fees stipulated in article 5.4 below, corresponding to the modification made to the tour package services.
On the other hand, the Customer may not assign his or her insurance contract(s). Furthermore, in the case of air travel, if the ticket is issued, it cannot be exchanged or reimbursed by the airlines, and the transfer of the travel contract may therefore be considered as a cancellation, generating the fees stipulated in the present STCs.
V. ACCOMMODATION
1. The 2 to 5* classification of the accommodation selected in the Packages is mentioned in the Offers according to French standards. RPM TRAVEL reserves the right to indicate or not the classification of the accommodations of the Partners listed on the Site.
2. The Partners provide photographs and/or illustrations reproduced in the Offers and giving the Customer an overview of the accommodation services offered. The purpose of these photographs and/or illustrations is to indicate to the Customer the category or level of comfort of the accommodation in addition to the tourist classification.
VI. LIABILITY OF RPM TRAVEL
1. RPM TRAVEL shall provide the necessary assistance to the Customer in difficulty, but shall not accept any liability and shall not replace the Customer financially if the non-conformity is attributable to the Customer and in particular in the following cases :
- Costs generated by the loss of tickets by the Customer (costs and penalties for reissuing tickets and costs incurred in particular in the event of immobilization)
- Debt incurred by the Customer with a third party (hotel extras, etc.)
- Loss of identity papers or any other document required for travel.
2. RPM TRAVEL is fully responsible for the proper performance of the obligations resulting from the travel contract within the meaning of article L. 211-16-I of the French Tourism Code. The Customer is informed that RPM TRAVEL will not be liable in any case when the damage is of an unforeseeable or unavoidable nature and is attributable either to the Customer or to a third party outside the provision of the travel services, either to exceptional and unavoidable circumstances (war, attack, riot, revolution, nuclear disaster, epidemic and pandemic, climatic or natural events such as cyclone, earthquake, tsunami, tornado, cloud, sand wind...).
In the event of its full liability due to its service providers within the meaning of the aforementioned article, the compensation limits provided for in article L. 211-17-IV of the Tourism Code, international conventions which specify the compensation due by these service providers will be applicable. In other cases, the contract may limit any damages to three times the total price of the trip (except for personal injury and intentional or negligent misconduct).
RPM TRAVEL will not be liable in any way for incidents arising from services purchased outside the contract and directly on site by the Customer from an external service provider or resulting from a personal initiative of the Customer.
3. Any interrupted or shortened Package and, more generally, any service not consumed due to the Customer, for any reason whatsoever, will not give rise to any refund.
4. No dispute regarding the price of accommodation may be considered after the start of the Package. It is the Customer’s responsibility to assess before departure whether the price of the Package is suitable for him.
5. The Customer undertakes to draw RPM TRAVEL’s attention to any determining factor of his choice and to any particularities concerning him that may affect the conditions of his Package. Some partners offer facilities equipped to accommodate people with disabilities. Any person whose mobility is temporarily or permanently impaired - travelling with or without an accompanying person - as a result of sensory or motor disability, age, illness or any other cause of disability requiring special attention and adaptation to their needs in the services offered - must necessarily mention to RPM TRAVEL this feature when ordering or in writing to 40 Avenue Raspail - 94250 Gentilly. Without this mention, no claim will be taken into account after the start of the Package if the facilities are not adapted to the needs of the Customer.
6. The Customer is solely responsible for his personal effects during his stay in rental accommodation. RPM TRAVEL cannot be held responsible for the loss, theft or damage of personal effects in rental accommodation, common premises and adjoining car parks. Guests are responsible for the security of their rental accommodation during their stay and it is their responsibility to insure accordingly. Certain precautions can avoid them a possible inconvenience: close its windows before leaving his rental accommodation, lock his door, etc. The loss of personal effects inside his rental accommodation when releasing the premises cannot engage the responsibility of RPM TRAVEL. The Customer must have a civil liability insurance.
7. The completion of administrative and sanitary formalities and the costs of passport, identity card, visas, vaccination etc. are the responsibility of the Customer. Due to the changing political and health situations in some countries, it is the responsibility of the Customer to inform RPM TRAVEL before departure about the formalities in force on the date of his departure.
VII. SPECIFIC INSURANCE
RPM TRAVEL does not include any insurance in the prices of the services offered and recommends that the Customer purchase an insurance and/or assistance contract covering the consequences of certain cancellation cases at the time of the Order, and/or covering certain special risks, including repatriation costs in the event of accident or illness.
Depending on the offer you have, you will be able to take out an insurance with our partner: Presence Assistance
In the event of a policy subscription, the policy subscribed by the Customer will be addressed to him. In any event, it is the responsibility of the Customer to fully read the insurance contract, and in particular the clauses of exclusions, limitations or fixing the terms of application of the insurance before subscribing.
The amount of the insurance subscription remains systematically acquired and it is not possible to claim its reimbursement, except in case of cancellation of the contract by RPM TRAVEL without fault of the user. Claims are made directly to the insurance company, respecting the terms and deadlines of the insurance contract.
If the Customer proves a previous guarantee for the risks covered by the insurance, it has the possibility to terminate this insurance without charge within fourteen (14) days as long as no guarantee has been implemented.
VIII. ORDER MODIFICATION FEE AT CUSTOMER REQUEST
1. Any request for modification of the Order must be sent by email to the following address: serviceclient@travel.rolexparismasters.com, by telephone at the number mentioned on the Site or by post to the following address: 40 Avenue Raspail - 94250 Gentilly.
2. Any modification of the Order will result in 100% cancellation fee.
IX. CANCELLATION (RESOLUTION) FEE OF THE ORDER AT THE CUSTOMER’S REQUEST
In accordance with article 211-14-I of the Tourism Code, RPM TRAVEL will apply a real fee to any cancellation request, corresponding to 100% of the total amount. These appropriate fees correspond to the cancellation fees charged by its service providers and the cancellation management fees incurred by RPM TRAVEL. The Customer may request proof of these costs.
Any request to cancel the Order must be sent by email to: serviceclient@travel.rolexparismasters.com or by post to: 40 Avenue Raspail – 94250 Gentilly and include the booking file number listed in the order confirmation mail.
RPM TRAVEL will confirm receipt of the request and the conditions for modification or cancellation.
The cancellation or modification of the Order does not exempt the Customer from paying the total amount due to RPM TRAVEL.
In the case of complex reservations (multi-company, hotel combination, tailor-made), several modification and cancellation pricing rules may apply: the most restrictive conditions will apply by default.
RPM TRAVEL will not be held responsible if the Customer contacts the Service Provider (hotel, carrier) directly for a change or cancellation without informing RPM TRAVEL.
Some products are non-cancellable and non-refundable.
Any Stay started will be considered fully executed and will not give rise to any refund. If the Customer renounces, during the Stay, one or more of the services ordered, he cannot demand any reduction in price from RPM TRAVEL.
X. MODIFICATION OR CANCELLATION BY RPM TRAVEL
1. If, before departure, an external event imposes itself on RPM TRAVEL, within the meaning of article L.211-13 of the Tourism Code, and forces it to modify an essential element of the Contract concluded with the Customer, RPM TRAVEL will notify the Customer as soon as possible and offer him the choice between termination with no refund of the Contract within 14 days or acceptance of the changes (change of trip or replacement trip).
2. If, after departure, an essential element of the Contract cannot be performed within the meaning of article L.211-16 of the Tourism Code, RPM TRAVEL will offer replacement services at its own expense or with reimbursement of the price difference, or will arrange for the Customer to return in advance.
3. In all cases where RPM TRAVEL would be obliged to modify or cancel the Order, due to circumstances beyond its control or for reasons inspired by the interest or security of the Customer, the latter will be reimbursed the amounts corresponding to the non-executed payment and not replaced.
4. When a minimum number of participants is required for the performance of a Service and this number is not reached, RPM TRAVEL informs the Customer:
- 20 days before the start of the trip that lasts more than 6 days
- 7 days prior to travel which is 2-6 days
- 48 hours for trips not exceeding 2 days.
The Customer will then be offered an alternative solution at the current rate, or full refund of the sums paid, free of charge and within 14 days.
5. The possible modification of minor elements of the contract
The Customer will be informed in a clear and understandable way of any minor changes below, by email as soon as RPM TRAVEL has knowledge of them:
- Price change less than 8%
- Hotel, similar location within 5km
- Order of visits
- Organization of transfers
XI. AIR TRANSPORT
1. Responsibility
Air transport is subject to operational and safety requirements that may cause delays beyond the control of RPM TRAVEL, which advises its Customer to provide sufficient connection times for its possible connections, and to avoid any commitment on the same day and the day after his trips.
RPM TRAVEL uses different carriers who retain their own responsibilities towards the Customers.
The carrier’s liability is limited by the terms and conditions set out in the Contract of Carriage appearing on the Customer’s ticket, and in particular by the provisions resulting from the Montreal Convention of 28 May 1999 and the European Regulation 261/2004 of 11 February 2004.
In accordance with article L. 211-17 of the Tourism Code, RPM TRAVEL’s liability is limited to the compensation provided for by international conventions applicable to transport, in case of damage and accidents that may occur to the Customers, to their animals and checked baggage, during the duration of the flight or during embarkation, disembarkation or during the period during which the carrier had custody of the checked baggage.
The timetables and types of transport mentioned are communicated by the carriers to RPM TRAVEL, which informs the Customer by any means. They are therefore given for information only and subject to change. The schedules, possible stopovers and means of transport will be communicated when sending the invitation, but may still be subject to change until the day of departure.
Direct flights may be non-stop or include one or more stopovers. It is the same flight identified by the same flight number.
It may happen that the airlines working in alliance (code-sharing or code-share) issuing the ticket, have the flight operated by another company belonging to this same alliance.
2. Blacklist of companies prohibited from flying in the C.E.E
Pursuant to article 9 of the European Regulation 2111 of 14 December 2005, the list of airlines prohibited from operating in the EEC, updated on 25/06/2015, can be consulted on the Site: https://www.ecologie.gouv.fr/Sites/default/files/Compagnies_examinees_comite_securite_aerienne.pdf
3. Airport Summonses
Unless otherwise stated in writing, passengers are summoned for air transport safety reasons 3 (three) hours before the time of departure of the aircraft indicated on their ticket. Check-in Time (HST) is the time after which passengers are not allowed to board.
It varies by air carrier. In case of non-compliance with the deadline, reserved seats may be allocated to other customers, and no refund can be made.
4. Loss or theft of airline tickets
In the event of deletion of the e-mail containing the «e-ticket» the Customer must make a request to RPM TRAVEL for a new transport document to be returned.
5. Pre and post routing
If the Customer himself organizes his pre and/or post delivery, RPM TRAVEL strongly advises to book refundable tickets to compensate for any financial loss resulting from a change, cancellation or delay of international flights.
6. Pre-departure information
We advise the Customer to regularly check his messages in order to be notified in the event of modification or cancellation of his Package trip or flight. the Customer must notify RPM TRAVEL of any change in e-mail address or telephone number.
7. No show to departure
If the Customer does not show up at departure, check-in or first Service at the times and places mentioned in his travel documents or is unable to participate in the trip (failure to present the necessary documents agreed, such as passport, visa, vaccination certificate, or other causes...) in the absence of fault of RPM TRAVEL, the trip not made in whole or part will not be refunded in any way.
RPM TRAVEL cannot be held responsible for the Customer’s failure to register at the departure point caused by a pre-routing delay on air, rail or land not organized by RPM TRAVEL even if this delay results from a case of force majeure, a fortuitous event or the act of a third party. RPM TRAVEL offers the Customer insurance covering this risk.
Thus, in the event of a non-appearance at departure, the Customer may approach RPM TRAVEL services if he wishes that RPM TRAVEL attempts to retain the return flight, the decision remaining however at the discretion of the air carrier.
8. Service on board
An increasing number of airlines are charging for meals and drinks on board. These Services are never included in the price of the contracted trip.
9. Reconfirmation
Return flight schedules must be confirmed with RPM TRAVEL or the airline no later than 72 hours before the scheduled departure date.
10. Airport tax refund
In the event of a total or partial cancellation of a ticket or non-presentation on departure, mandatory airport taxes are refundable.
We remind you that the air tickets are issued at the Booking.
It is the buyer’s responsibility to make his refund request specifically to RPM TRAVEL or the airline.
In this case, a fee of up to 20% of the airport tax price will be charged by the professional, except for an online application.
11. Baggage
Each airline has its own baggage allowance policy. The maximum weight allowed is usually 20 kilos per passenger.
They must have a label with your full contact information.
The permitted deductible is shown on the air ticket issued in your favour. Any overweight may be taxed at departure. Any excess baggage is the exclusive responsibility of the passenger. During transport, the air carrier is solely responsible for the hold baggage you entrust to it.
If you are aware of the delay, loss or damage to all or part of your baggage, you must immediately make a written declaration of the delay, loss or damage and send it to the carrier. If you have taken out an insurance contract, whether or not through us, it is your responsibility to make the declaration yourself to the insurer.
Each airline has its own policy regarding the acceptance of non-checked baggage in the hold. In general, only one piece of baggage is allowed in the cabin. It must be less than 5 kg and the total of its three dimensions (L – l – h) must not exceed 115 cm.
Please consult the website of the Directorate-General for Civil Aviation (DGAC) to learn about restrictive measures on liquids and prohibited items in your hand baggage.
During transport, hand luggage remains under the sole responsibility of the Customers.
RPM TRAVEL cannot be held responsible for the confiscation or destruction of objects deemed dangerous by airport security services or the non-boarding of your baggage in this respect.
We advise you to avoid taking valuables such as jewellery, valuable watches, laptops etc. with you and to comply with the company’s Conditions of Carriage. If you do not have a valid property, we also recommend that you take out special insurance covering the value of your valuables (special declaration of interest).
12. Pregnant women
Airlines may deny boarding to a pregnant woman. RPM TRAVEL cannot be held responsible for this decision.
The Customer must inform in writing of the presence of a pregnant woman at least one week before departure so that RPM TRAVEL can ensure its ability to board. Some airlines may also require a medical certificate of good health and no contraindications to travel. It must be established by a doctor at the latest 15 days before the date of travel and regardless of the date of the beginning of pregnancy. This certificate must specify the month of pregnancy at the time of travel and mention the absence of a pathological condition.
XII. INTELLECTUAL PROPERTY
1. The Site is a work of art protected by intellectual property law. The Site is the exclusive property of RPM TRAVEL.
2. Any reproduction or representation, in whole or in part, of the Site, or any of its elements, on any medium whatsoever, for other purposes, including commercial purposes, is expressly prohibited.
3. RPM TRAVEL does not control the content, advertising, products or services available on or from sites linked to its Site and that it does not edit.
XIII. RESELLING OF TICKETING PROHIBITED
The company MYCOMM, provider of the services presented on this site, is authorized by the French Tennis Federation to offer for sale the exclusive ticketing of the Rolex Paris Masters Tournament combined with tourist services, exclusively, in accordance with the Preamble to these STCs.
In accordance with the terms of article 313-6-2 of the Criminal Code, it is prohibited to "sell, offer for sale or exhibit for sale or transfer or provide the means for the sale or transfer of access rights" to the Rolex Paris Masters Tournament, alone or coupled with other services without authorization from the French Tennis Federation. Access tickets are tickets, documents, messages or codes in any form and on any medium.
Offenders are liable to a fine of €15,000 and €30,000 in the event of repeat offences.
XIV. FINAL STIPULATIONS
1. The non-assertion by RPM TRAVEL of any stipulation of the STCs cannot be considered or interpreted as a waiver of its benefit.
2. If one or more of the STCs stipulations is declared invalid, the remaining clauses will remain in full force and effect. In such a case, the parties shall, if possible, replace this annulled stipulation with a valid stipulation corresponding to the spirit and purpose of the STCs.
3. The STCs is governed by French law. The French version of the STCs prevails over any other version.
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